Company | KCCI |
Position | IT Support Specialist |
Jobdescription | JOB DESCRIPTION KCCI-TV is looking for an IT Support Specialist. This is an entry to mid-level position providing support for end users and associated systems. This a hands-on position in a mid-sized news-oriented broadcast television environment. Job Responsibilities: Windows 10 & 11 installation, configuration, and support Provide technical guidance and support to end users. Standard Office 365 software installation/configuration/support OS & application updates/installation Browser configuration and support (Edge, Chrome) Systems deployment – Imaging, Package Deployments Security Applications – Crowd Strike. Okta MFA Windows Server OS experience Remote connectivity Basic LAN/WAN connectivity experience Mobile Device Support – InTune / Company Portal Familiarity with Service Now & ITIL best practices Active Directory experience in a domain environment Experience Requirements: Desktop OS proficiency & understanding Systems connectivity & functionality Mobile device management, knowledge, and support AntiVirus/Malware applications Advanced troubleshooting / analytical skills Excellent problem-solving abilities and skill in prioritizing issues Security awareness & preventative efforts Qualifications Requirements: Minimum 2-3 years’ experience in IT Good analytical & technical problem-solving skills Must be able to work under pressure in a fast-paced environment with constant deadlines Good interpersonal and communication skills, positive attitude, team player Ability to maintain corporate standards, policies, and procedures May be required to be “on-call” outside of normal working hours Education: College or Technical School degree preferred MTA – Fundamentals of IT, MTA – IT Infrastructure preferred |
Apply | https://eevd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_6/job/2019162/?utm_medium=jobshare |
Expdate | 04/16/2023 |